While in this instance it was very easy to determine that this message is very unlikely to be originated by the bank, better phishing attempts might be more effective and could indeed result in serious fraud. @firstdirect is about how we do it and @firstdirecthelp is dedicated to our 24/7 customer care. 15, 18 February 2010 Behind link there is Twitter help page which explains how in 5 steps, step by step, request Twitter to create downloadable .zip archive of (quote) "your information from first twit". First direct has posted a blog explaining how it got duped and apologising for its own response: "We tweeted quickly out of a desire to re-assure people and perhaps should have gone straight to the third of our three tweets. Gordon was a star appointment for first direct in 2017, becoming the youngest boss of a major UK bank at the age of 33. You are in section First Direct Customer Service through Twitter. Please see the first direct Account Terms and Conditions for full details. 4,566 were here. You may need to wait at least 30 minutes without any attempt at sending a Direct Message before you’ll be able to do so again. Several users also took to micro-blogging site Twitter to raise their concerns. 6 First Direct's 1st Account has long been one of our best buys due to its top customer service - 91% rated it 'great' in our last poll - and decent cash switching boon. Please read our Privacy Policy. We’ve got two helpful twitter feeds that are here for all things related to financial wellbeing. (CNN) — Becky Hammon became the first woman to direct an NBA team as a head coach during the regular season, when she took over for San Antonio Spurs … Forgot account? How to snooze from your Direct Message inbox on Twitter for Android: Navigate to your Direct Message inbox. Entrants must be 18 or over, and live in England, Scotland or Wales. Opens in new window [will show overlay first], Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund. Want to see what it’s all about? Get Directions +44 345 610 0100. Together, we can listen, learn, celebrate and amplify those voices that need to be recognised and heard. We would like to show you a description here but the site won’t allow us. first direct operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. I'd believe that it would be up to the industry to change this - just delegating the risk to the general public is pretty unfair as the vast majority has not enough knowledge about the perils and can't be expected to become experts. Twitter is your go-to social media app and the new media source for what's happening in the world, straight from the accounts of the influential people who affect your world day-to-day. "We're really sorry and are working hard to … Social media At 8.46pm First Direct wrote on Twitter: "Our Online and Mobile Banking services are currently unavailable. For a quick glance, here’s what they said: All Rights Reserved. Write a blog post about this story (membership required), 20 h 14 One entry per person. Member HSBC Group. The victims then voluntarily entered their usernames and passwords. Downloading your Twitter archive allows you to browse a snapshot of your Twitter information, starting with your first Tweet. Welcome to first direct, we can help you with services including Online Banking, Insurances, Credit Cards, Loans, Mortgages, Investments and Sharedealing. Who says banks don't offer overdraft extensions anymore? If you are sending duplicate Direct Messages to multiple accounts (including sending the same link to multiple accounts), this may be reported as spam activity and can result in you not being able to send a Direct Message for a short time. 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